Refund policy

We have a NONE refund policy, which means NO REFUNDS, ALL SALES FINAL.

You can always contact us for any return question at nyovistudios@gmail.com

Damages and issues
Please inspect your order upon opening and contact us immediately (note we can see the date the parcel arrived) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and potentially make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.